At LifeMap we're here to support you, in every way we can. From online eligibility records and claim submission to being ready on the phone when you can't find what you're looking for.
We encourage you to use the provider tools at the right for your dental or medical patients. We aim to make your job easier so don’t hesitate to let us know if there’s anything else we can assist with.
How to join the network
LifeMap offers a short term medical product that provides temporary health coverage for members who are typically between jobs or waiting for new coverage to kick in. As such, we do not contract with a network of medical providers for benefits. The plan does not cover pre-existing conditions so no pre-authorizations are needed. If you’d like to learn more about this policy, please visit the Short Term Medical plan page.
As a LifeMap contracted dental provider, we can provide you with a pool of potential patients, predictable reimbursement amounts and direct payment. We are continually seeking dental providers to join our growing network to provide the best access to care for our members.
The LifeMap Dental Network contracts with providers in several states. To join our network, simply contact the following office and let them know you’d like to apply:
Oregon, Idaho, Utah and Washington:
Provider Relations: 1(800) 290-0523
If you are not in our PPO service area, LifeMap contracts with a national network of dental providers. Please contact Dentemax directly to join their PPO network:
Phone: 1(800) 752-1547
Provider Customer Service
- Claims Customer Service
- LifeMap - Dental Claims
PO Box 783
Milwaukee, WI 53201
- LifeMap - STM Claims
PO Box 1271 MS E8L
Portland, OR 97207-1271
STM Fax: 1(855) 207-1205
- LifeMap - EDI
Claim Status and Eligibility Transactions
- Current outages, resolved outages and scheduled maintenance are posted on Availity’s Web Portal
- LifeMap systems responding to Claim Status and Eligibility inquiries sent through Availity are available 24 hours day with the exception of the routine weekly maintenance:
Sunday: 6:00 AM - 6:05 AM PST
Sunday: 8:05 AM - 8:25 AM PST
Submit a Claim
Register for eClaims
Enroll in EFT
Claims payments can be made to all providers using Electronic Funds Transfer (EFT), except providers outside our service area.
To register for EFT complete the EFT Enrollment Form and submit to LifeMap.