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At LifeMap we're here to support you, in every way we can. From online eligibility records and claim submission to being ready on the phone when you can't find what you're looking for.  

We encourage you to use the provider tools at the right for your dental patients. We aim to make your job easier so don’t hesitate to let us know if there’s anything else we can assist with.

How to join the network

Dental Providers 

As a LifeMap contracted dental provider, we can provide you with a pool of potential patients, predictable reimbursement amounts and direct payment. We are continually seeking dental providers to join our growing network to provide the best access to care for our members.

The LifeMap Dental Network contracts with providers in several states. To join our network, simply contact the following office and let them know you’d like to apply:

Oregon, Idaho, Utah and Washington:
Provider Relations: 1(800) 290-0523

If you are not in our PPO service area, LifeMap contracts with a national network of dental providers. Please contact Dentemax directly to join their PPO network:

Phone: 1(800) 752-1547
Email: customerservices@dentemax.com

Provider Customer Service

  • Claims Customer Service
    1(800) 286-1129
  • LifeMap - Dental Claims
    PO Box 783
    Milwaukee, WI 53201
  • LifeMap - STM Claims
    PO Box 1271 MS E8L
    Portland, OR 97207-1271
    STM Fax: 1(855) 207-1205
  • LifeMap - EDI
    Claim Status and Eligibility Transactions
    • Current outages, resolved outages and scheduled maintenance are posted on Availity’s Web Portal
    • LifeMap systems responding to Claim Status and Eligibility inquiries sent through Availity are available 24 hours day with the exception of the routine weekly maintenance:
      Sunday: 6:00 AM - 6:05 AM PST
      Sunday: 8:05 AM - 8:25 AM PST

Submit a Claim

We accept both paper and electronic claims. Find out how to submit a claim to LifeMap.

Register for eClaims

Receiving claims electronically is our preferred method to ensure ease of doing business with us. Make sure you are registered with Availity or the Dental Center to submit eClaims.

Enroll in EFT

Claims payments can be made to all providers using Electronic Funds Transfer (EFT), except providers outside our service area.

To register for EFT complete the EFT Enrollment Form and submit to LifeMap.